See a Sofilic workflow
This is a fictional, illustrative example of how a lead could move through Sofilic today — not a recording of a real call, and not a guarantee of how every step behaves for every account. Automated voice call-answering is in beta rollout; see our Features page for exact status.
🎬 Example: an emergency A/C call
CustomerMy A/C stopped working and it’s 95° in here.
AI ReceptionistSorry to hear that — that qualifies as an emergency. I can have a technician out today at 10:30 AM. Does that work?
CustomerYes please, as soon as possible.
AI ReceptionistBooked ✅ Tina is on her way at 10:30 AM. You’ll get a text when she’s en route.
Field OperationsJob assigned to Tina Tech — Eastside zone, on-call now.
PaymentsInvoice #4821 generated with a Stripe pay link after job completion.
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